Our salesman took the time to explain everything under the sun about solar. The experience was fast, easy and overall great. “My wife and I just recently purchased solar panels from Freedom Solar. Couldn’t be happier with my system and the savings!” -Nick W. The installation crew was professional and left my house clean. been up and running for about two years now and I have already avoided rate increases that other residents are facing. “I had a fantastic experience with Freedom Solar Power. Happy customers of Freedom Solar praised the company’s fast and friendly service and energy savings. I have gone through customer service three times and I still have not heard back in three business days!” -Christoper C. I wish would arrive and take equipment so I could join a solar company that is more efficient. Meanwhile, my utility bill doubled and I still have to pay the monthly lease for a service I am not getting. I am approaching one month with no solar service and have not received notification the problem will be resolved anytime soon. “Sunrun has a terrible response time with resolving issues. Unhappy Sunrun customers reported that customer service was slow to respond and resolve system issues. Also, I like how broke down the entire program and helped us understand our arrangement plan.” -Dan Y. “I’m very happy with my rep that helped throughout the whole process and really liked being able to get answers quickly through a text. It’s nice to know there are companies that place a priority on customer care, Sunrun is a wonderful example.” -Viola U. I recommended Sunrun to friends, relatives and neighbors without hesitation. handled the necessary paperwork, installation and scheduled all of the required inspections. Everyone I dealt with was courteous, efficient and professional. “My solar system was connected last week and I couldn’t be happier with the company and its employees. Sunrun customers who left positive reviews wrote about responsive customer service and friendly employees. I don’t know when they will finish.” -Vernon W. This whole process has been a complete nightmare. I think is taking advantage of a senior citizen and a paying customer. I have been waiting to get permission and approval for over a year. To date, still not connected or even producing any energy. I entered into a contract with them in April 2022. Negative reviews commented on ADT’s aggressive sales tactics and failure to deliver on promises. The app on our phones is fun to watch as we can see how much electricity the panels are producing and how much we are consuming.” -Sandra R. We traded our electric bill for our payment on the solar panels, except when the panels are paid for, we will own them and still have very little to pay the electric company. We are waiting on our state incentives and have already received our federal tax credit. We have not had an electrical bill over $13 yet. Our salesman was awesome and super straightforward. “We have had our system installed for a little over 10 months and have had great luck with it. Happy ADT customers were happy about their reduced electric bill and quality equipment. The service so far has been absolutely horrible.” -Joshua Q. several trips here in the last several months and still tells me the replacement unit is waiting to arrive. I reported the issue in January as that was the first time I looked at the monitoring. Looking at the charts, an inverter stopped functioning last July. My system has not been fully working for a year now. via the BBBĬustomers who left negative reviews reported delays when requesting repairs or getting in touch with customer service. Bottom line, keep paying your utility company or generate your own power along with a big tax break.” -Fred B. If you have concerns just reach out to your SunPower team and let them handle your concern. Simple process - the only thing I did was secure my pets during installation and kick back and wait to save a ton of money. “This was probably the smartest choice I have made in purchasing my home. Looking forward to having our power supplied in a reliable manner.” -Ron C. Communication was continual during the process and everyone I spoke with was helpful. “Installation was done in two days and the crew was thorough throughout. Positive reviews frequently mentioned SunPower’s fast installation, consistent communication and energy savings.
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